Shipping & Returns
SHIPPING & RETURNS
At My Site, we are passionate about coffee and we want to make sure that you receive your speciality coffee and coffee-related goods as soon as possible. We offer fast and reliable shipping methods to get your order to you in a timely manner. Our packaging is carefully chosen to ensure that your products arrive in perfect condition. Shipping costs are calculated at checkout based on the weight of your order and your location.
If you have changed your mind about your purchase or are dissatisfied with a product, we are happy to offer a refund or exchange. Please contact us within 14 days of receiving your order to initiate the return process. Products must be returned in their original condition and packaging. We strive to make our return policy straightforward and hassle-free, so you can buy with confidence.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from My Site. If for any reason you are not happy with your order, please contact us within 14 days of receiving your order to initiate the return process. Products must be returned in their original condition and packaging. We will provide a refund or exchange, whichever you prefer. We are committed to making our return and exchange policy as straightforward and hassle-free as possible, so that you can shop with confidence.